This one is short and easy. All sales on our website are digital products and services.
Digital products
Purchased digital products will be made available for download as soon as payment for them has been received.
Services
Execution on purchased services will be initiated after payment for them has been received. There is no guaranteed time-line for fulfilment, but a representative will try and contact you on a business day within 48 hours, i. e. within 2 business days to discuss further details. And that was the long and short of our service-level agreement. A time-line for completion or fulfilment of the service cannot be guaranteed, because of the nature of the services offered. For example, depending on the quality of a script submitted for publication, it may be processed within hours in case it is already “professionally perfect,” or it may take months in case it is in need of extensive editing, formatting, or other forms of quality improvement.